There are no hidden fees. Your software subscription includes ongoing technical support and regular software updates.
AkitaBox allows you to add unlimited users at no extra charge! During onboarding we will work with you to identify who needs to be setup and add them into AkitaBox. You will then be trained on how to add and remove users so you can manage your user base going forward.
Software contracts start at one year with the option to sign multi-year contracts.
Definitely! You can upgrade your software subscription at any time to include Inspections and/or Real Property Asset Management (RPAM).
Your data will always be yours. Should you choose to go a different direction and we would hope you don’t, you can export any and all data from AkitaBox.
Typically it takes our implementation team 90 days from kickoff to collect, tag and upload your data into AkitaBox. Once that is complete, our customer success team will work with you to schedule appropriate trainings for you and your users.
We recommend an onsite onboarding for customers coming from a pen and paper management process, a team that may have apprehensions about using a software, organizations with over 30 team members or organizations with complex workflows or specific regulatory documentation.