Answers to the questions we hear most often
Frequently Asked Questions
I don't see prices. What is the AkitaBox pricing structure?
Learn about AkitaBox’s transparent pricing structure here>>>
Or, get a no-obligation quote here.
How many users can I have in AkitaBox?
AkitaBox allows building owner and operator customers to have unlimited users in the software, meaning you can add anyone and everyone who needs access.
For AEC, access to AkitaBox is sold per seat.
Can I see a demo of AkitaBox or trial the software?
Yes!
Click here to see our videos, including recorded demos of the AkitaBox software in action.
Head here to request a personal demo to see what we can solve for your company.
Book a demo here to find out how you can trial the software for 14 days.
Can AkitaBox integrate with my current systems?
Yes! AkitaBox is built on AWS infrastructure and is open by design. As long as your current systems enable integration, we should be able to integrate seamlessly.
Can I collect data offline with AkitaBox Capture?
Yes, the AkitaBox Capture App can work offline during data collection and will sync as soon as Wi-Fi or cellular connectivity is available.
How are floor plans uploaded to AkitaBox? What do I need to provide? What happens if I don’t have a floor plan?
- Floor plans can be uploaded to AkitaBox as PDF, JPG, or PNG.
- If you don’t have floor plans, the AkitaBox system can still be used in “list view.”
Does AkitaBox use QR codes?
Yes. Assets can be tagged with AkitaBox QR codes.
Can I bulk-upload assets or work-order data to AkitaBox?
Yes. You can upload previous asset or work order data via CSV into AkitaBox.
Is there a limit to photo or document storage in AkitaBox?
No limits. You are free to add the images and documentation to AkitaBox that work best for your needs.
Can work orders be sent to vendors in AkitaBox?
Yes. Permission levels can be set to allow vendors to access the system, with customizable capability permissions.
Does AkitaBox use single sign-on (SSO)?
Yes. AkitaBox utilizes SSO for both security and efficiency.
Is there a cost associated with ongoing support or training in AkitaBox?
There is no cost for ongoing AkitaBox training and support. Every AkitaBox company customer is assigned a customer success manager with regular check-ins and updates.
Learn more about AkitaBox onboarding and support here.
Are updates included in my AkitaBox software subscription?
Yes!
All updates are included in your AkitaBox software subscription, including new features, upgrades and performance improvements.
Can I add additional AkitaBox modules at a later date?
Definitely!
You can upgrade your software subscription at any time to include FCA Software, Inspections, and/or Capital Management.
What happens to my data in AkitaBox if I choose not to renew?
Your data will always be yours. Should you choose to go a different direction and we would hope you don’t, you can export any and all data from AkitaBox.
