Building owners generally view maintenance as a sunk cost. Money is spent on urgent problems and not invested heavily in preventive maintenance. This becomes a costly endeavor as buildings age. If maintenance does not become a priority, our building teams will become overworked with reactive tasks, money will be lost to decreased energy efficiency and building assets will be prematurely replaced.
As building operators, we have the power to leverage maintenance to maximize the value of our facilities and increase business revenues. Delighting occupants with well managed buildings and prioritizing proactive building management pays dividends in our ability to avoid costly repairs. Use the three strategies below to optimize building management at your organization and reduce maintenance costs.
How to Reduce Building Maintenance Costs in Your Organization
1. Reduce Maintenance Request Response Time
Every time something goes wrong in your building reduced reactive maintenance is an opportunity to showcase world class customer service. Delighting building occupants gives them a reason to promote your business. Promptly respond to maintenance requests and prioritize customer service. Being a proactive building manager means you will spend more up front fixing problems, but the long term gains for your business are undeniable.
2. Automate Preventive Maintenance
Preventive maintenance often takes a back seat to reactive problems because of priority. Ultimately though, we do not get around to completing all of the maintenance projects for our buildings because of a lack of time and money. We spend a large part of our days entering data, delegating tasks and looking for information instead of actually fixing problems. Lack of access to information is the largest contributor to inefficiency in building management today.
Take a look at how you manage information. Do you spend a majority of your time writing emails, taking phone calls or answering questions? Maintenance software will help your organization automate these workflows and delegate information for preventive and reactive tasks to your team. Use of building maintenance software is by far the best way to increase wrench time and decrease your organization's level of deferred maintenance.
3. Plan and Strategize Building Management
Building technicians are great at fixing problems. When notified of an issue, they will look for a solution and do everything possible to resolve it. Unfortunately, we do not always provide our facility management team with the information they need to find a cost-effective solution.
We frequently find equipment in buildings undergoing maintenance that should have been replaced long ago. Inefficient air-handling units that break down can quickly cost more to maintain than buying a new unit that operates smoothly.
Tracking maintenance activities is critical for benchmarking performance. Investing in fixing problems early will always be more cost effective in the long term. If we never take a chance to strategize facility management, we will operate less efficiently and overspend on unnecessary maintenance activities.
Looking to continue the upward trend? Learn how a software solution like AkitaBox can help you efficiently track maintenance activities and asset effectiveness by scheduling a 15-minute demo.