<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1904891819550392&amp;ev=PageView&amp;noscript=1">

MAINTENANCE MANAGEMENT SOFTWARE FOR HOTELS, RESORTS AND SPAS

Guest satisfaction is directly related to the state of your facilities. Let AkitaBox help you create a delightful customer experience by giving your team the tools they need to operate at peak performance while maintaining a clean and efficient environment.

Watch a Demo

DRIVE GUEST SATISFACTION WITH HOTEL MAINTENANCE SOFTWARE

With AkitaBox, you’ll never be alone on your path to facility management success. From start to finish, we will be by your side.

Data Collection

Facility Data Collection and Validation

Our team of professional data coordinators do all the heavy lifting, providing onsite space verification and data collection for your buildings and assets.

Implementation

Software Implementation

Using the data collected, our implementation team will update existing floor plans and upload asset data into the AkitaBox facility management software platform.

Training and Support

Dedicated Training and Support

Get the support and attention your team deserves with a dedicated customer success manager that will guide you through the onboarding process, provide ongoing support and biannual check-ins.

Get access to the latest trends in hospitality facility management.

Tell Me More

FASTER IN-ROOM MAINTENANCE RESPONSE TIMES WITH WORK ORDER MANAGEMENT

Make guest satisfaction your number one priority by responding to room asset breakdowns with the AkitaBox work order management module. Guests can quickly and easily submit maintenance requests directly from a full-service request portal, alerting facility staff of their needs instantaneously. Maintenance teams can then turn these requests into work orders that can be assigned to staff and given a level of priority, helping your team achieve operational excellence.

Faster In-Room Maintenance Response Times with Work Order Management

MINIMIZE GUEST DISRUPTIONS WITH SCHEDULED PREVENTATIVE MAINTENANCE

Minimizing equipment downtimes is one of the best ways to ensure your guests have a safe and comfortable stay. By utilizing a preventative maintenance scheduling program, technicians stay on top of equipment maintenance and increase uptime with the help of auto-generated work orders. Using reliable industry standard data to establish your maintenance management program gives you a holistic look at your assets' life cycles, mitigating potential failures and improving their operational efficiency.

Minimize Guest Disruptions with Scheduled Preventative Maintenance

INCREASE EQUIPMENT UPTIME WITH INSTANT ACCESS TO DOCUMENTATION

Labor costs are always at the top of facility managers minds when they are managing their budgets. Billing out additional hours because a technician doesn’t have the right tools or necessary documentation to complete the job is something no manager wants to do. These prolonged repair times and added hours also take a toll on the guest experience. Get immediate access to equipment shutdown procedures, O&M manuals, warranty information and part numbers in the field with a robust document management system.

Increase Equipment Uptime with Instant Access to Documentation

IMPROVE GUEST SATISFACTION WITH RESORT MAINTENANCE SOFTWARE

Watch a Demo

HOTEL MAINTENANCE and ASSET MANAGEMENT SOFTWARE KEY FEATURES

Location-based asset mapping pin
Space and Asset Mapping

A dynamic floor plan viewer allows your team to place color-coded pins on your building’s floor plans, identifying guest rooms, locations of fire safety assets, floor types and emergency exits.

QR code scanning
QR Code Scanning

Quickly identify utility assets with a click of the button, giving technicians instant access to associated work orders or a checklist of proper shutdown methods.

work order management icon
Work Order Management

A service request portal gives guests the ability to quickly relay maintenance requests that can be easily turned into actionable work orders for field technicians.

File management system
File Management System

Get instant access in the field to a centralized document repository of your facility’s floor plans, emergency shutdown procedures, warranties, past invoices and O&M manuals.

Reporting dashboard
Reporting Dashboard

Stay informed with instant access to recent activity, work order status, building statistics and labor hours from your team members in the field.

Unlimited users
Unlimited Users

Keep the lines of communication open between departments with an unlimited number of users. Consider adding departments outside your facilities team such as housekeeping, operations and grounds.

Mobile-friendly
Mobile-Friendly

A responsive web-based design allows your team to access your facility’s data on any type of device; no need for app store downloads or constant application updating.

preventative maintenance icon
Preventative Maintenance Scheduling

Identify impending issues before they start with a robust data-driven preventative maintenance program that improves equipment uptime.

customizable icon
Customizable

Get the flexibility you need with customizable input fields, dropdowns and colored pin types.